Taiwan Travel

Klook – Cheap and Reliable WiFi Buddy for Travelers

Staying connected while traveling has become easier thanks to portable pocket WiFi. I first knew about it through the promotion of travel bloggers who received sponsorship from WiFi providers. I saw them toting the device during their travels and it helps them stay connected to their followers. So when I was planning my Taiwan trip I thought about renting a WiFi device because you know, blogger duties. My kuripot (thrifty) tendency was triggered when I saw the rate of the providers that these bloggers are promoting. One goes for ₱390 ($7.73) per day, the other is ₱300 ($5.95), also on a per day basis. It means that if I choose any of those two providers, the damage would be ₱900 to ₱1,170 to cover my 3-day Taiwan trip. That’s a lot of money! Good thing a friend recommended a much cheaper option, so cheap I had doubts about its capability. But nope, this pocket WiFi is so good I just had to write a review. To those who have been waiting for this, here it is! A review of this cheap and reliable WiFi buddy for travelers, Klook.

But first, what is Klook?

Unlike other WiFi providers that I know, Klook is, first of all, a one-stop shop for booking travel experiences. They prepare itineraries that tourists can book through their website or mobile app. Pocket WiFi rental is just one of the services that they offer.

How much is the WiFi Rental?

So I went to their website to book their WiFi device. To my surprise, Klook offers a much cheaper rate than their counterparts. The 4G WiFi rental is only PHP 89 (USD 1.77) per day. 89 pesos versus 300 pesos? There is no discussion here! I booked Klook and all in all I only paid ₱267 ($5.30) for 3 days of use. After confirming my booking online, I received a voucher, which I printed and presented in a booth that can be found at Taoyuan International Airport. But before I stir up a commotion, this is a discount/promo rate. Even so, when I compared the discounted rates of Klook with other providers, Klook still wins as the cheaper option. Note that I got the 89 pesos rate when I booked it last year. I just checked today and saw that it is now ₱91 ($1.81); still cheap though!

4G WiFi (TW Airport Pick Up) for Taiwan – Klook Travel

Where to pick up the device?

When you reach Taoyuan Airport, don’t bother looking for a Klook booth, there isn’t one. What you need to find is the Unite Traveler booth, that’s where you can pick up the device. It is opened from 5:30 a.m. to 1:00 a.m.

Despite the instruction on the voucher on where the stall is located I still had a hard time finding it so I asked the Information desk. See the photo below for a sketch map that they showed me. Yes, the sketch is crappy but it does the job .

Claiming the device was easy breezy, just show your passport and printed voucher. You will also need to present your credit card (I provided my paymaya) as a guarantee that you would return the device. In the event that you didn’t bring it back to Unite Traveler, they will charge it to your plastic.

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You need to return everything after use and ensure that it’s in good condition if you don’t want to be charged. For neglect or missing device here’s what you need to settle according to certain conditions:

  • Loss or breakage of entire set: TWD 4,000 (₱6,557.75 – $130.05)
  • Loss, damage or breakage of WiFi device: TWD 3,000 (₱4,918.44 – $97.54)
  • Exterior scratches or damage: TWD 500 (₱819.91 – $16.26)
  • Loss or breakage of cover and box: TWD 300 (₱491.64 – $9.75)
  • Loss or breakage of cord set and plug: TWD 150 (₱246.07 – $4.88)

  So better take care of it, honey.

Booking.com

Unboxing

Anyhoo, I was surprised to find that the device looks like the regular broadband device in my country because the other portable WiFi that I saw before looked more like a power bank. It is kept inside this black case and it comes with a charger.

Here are the specs:

  • Traffic flow limit: no limit
  • Max connected devices: 5
  • Max Using Span: 6-8 hours (connecting 1 device)
  • Weight: 75g
  • Size (mm): 96.8mm x 58mm x 12.8mm

How did it fare?

Very satisfactory. It’s lightweight, doesn’t take too much room in my small purse, and it could last for 6 hours before I had to charge it. If you travel with a power bank then you can just easily juice it up and continue using it. As with the connection, I am quite impressed at how fast and reliable the Internet is. The only time it didn’t work well was when the train entered an underground tunnel and it was only for several minutes. At one time I tethered 3 gadgets and I thought the connection would slow down; it didn’t.

For a device so small, it was able to deliver and I am very satisfied with. The only problem that I had was the fact that it doesn’t charge overnight. So I left it charging while I was sleeping but the next day, the battery was still low. But it charges perfectly when I connected it with my power bank, then I can use it again with no trouble. Other than this weird thing, the device is okay.

Just to clarify, this is not a sponsored post. Like I mentioned, I paid for it. But I loved it so much, I thought I should share it. So if you are looking for a cheaper but reliable option for a WiFi provider I would only recommend one thing to you, and that is Klook.

 

Visiting Nami Island in Springtime

Comments (34)

  1. neha
    neha

    This is so very useful ! Do you know if something like Klook exists for Europe as well, I am sure there will be. I had no idea it was possible to hire a wifi buddy like this, otherwise I would have definitely researched before my Europe trip. On that trip, we had to mostly rely on offline maps and when we were out, and deviated from our routes then the map was no longer helpful.

    Reply
  2. Tan Pooi Yoong
    Tan Pooi Yoong

    Hi if I arrive at Kao Hsiung airport and departing from Taipei, Tao Yuan airport. Can i pick up from Kao Hsiung and return the device at Tao Yuan Taipei airport. Is it possible?

    Tan

    Reply
    • Marjorie Gavan
      Marjorie Gavan

      Hi Tan, as far as I know, pickup and return of the device are only available at Taoyuan Airport.

      Reply
  3. Paula
    Paula

    Thank you! I was looking for reviews as I’m planning to take this pocket wifi… I’m glad it worked well! And also it’s great that the booth is open until 1 AM, my flight arrives around 8:30 PM so I thought I’d have to run to get it hahaha and also I’m relieved that you could use a prepaid card for the deposit, thanks again for all the info!!

    Reply
  4. Trisha
    Trisha

    Hi! Were able to test the speed of the internet? If so, how was it? 🙂 Planning to get Klook also!

    Reply
    • Marjorie Gavan
      Marjorie Gavan

      Hi Trisha, sorry I didn’t do a speed test. It worked fine with me though, it was fast enough for me.

      Reply
  5. meipeng yuen
    meipeng yuen

    Hi, may I know when you charge it with your own power bank, what kind of cable is compatible? IOS or android? Many tks n best regards

    Reply
  6. Ariana
    Ariana

    Hi Marjorie! I’m planning to avail this pocket wifi but I’m a little worried because my Cebpac flight arrives 12:10AM and the booth closes at 1AM. Do you think I’ll make it?

    Reply
    • Marjorie Gavan
      Marjorie Gavan

      Hi Ariana, honestly, I don’t think you will. It takes more than an hour to get to Taiwan. What you can do is stay in the airport until it opens, if you have time of course.

      Reply
  7. Mj
    Mj

    Hi Marj! Great review. Would just like to ask the exact amount for the security deposit? In your case, you presented your PayMaya., right? Hoping to get your response as I’m traveling to Taipei next month. 🙂

    Reply
    • Marjorie Gavan
      Marjorie Gavan

      Hi MJ, I have forgotten about the cost of security deposit, it was written on the voucher, however, they didn’t ask me for a deposit and I am not sure why. It may not always be the case though so make sure to just prepare 1,000 to 2,000 pesos just in case they ask for it. Yes, I used my Paymaya card.

      Reply
  8. Mayel
    Mayel

    Hello! Thank you for this informative review. I just have a question, did you provide any downpayment/deposit payment/security payment? I remember my friends who rented WiFi in Japan thru Klook got a problem with the security fee because according to them, it never stated in the page that Klook will be asking for a security fee for them to get the Pocket WiFi. Though I am also going to Taipei like you and not in Japan but I just want to make sure. Hoping for an immediate reply since I am fixing my itinerary and all for next month! Thank you~

    Reply
    • Marjorie Gavan
      Marjorie Gavan

      Hello Mayel. It is in their contract to ask for security payment when you pick up the device. However, in my case, I wasn’t asked to pay for that. What I am not sure of is if this rule varies for different countries. I suggest to just prepare for the security payment. It will be returned to you anyway once you return the device.

      Reply
  9. Suruchi
    Suruchi

    The Device is so handy, cool and lightweight. It will actually fit into my purse and solve my connected problem during travels. I need to check for the same in India too. Thanks for sharing.

    Reply
  10. Arlene
    Arlene

    Thanks for this info! I am arriving beyond 1am. Any suggestion on how can I get the rented device?

    Reply
    • Marjorie Gavan
      Marjorie Gavan

      I believe it’s already written on the post Arlene

      Reply
  11. Erica M Poyauan
    Erica M Poyauan

    I’ve always seen Klook(‘s ads in my mail) but never really had the chance to try it. Good thing you posted your experience. I think it really has a much cheaper rate than other pocket wifi rentals and it’s good news 🙂 Thanks for giving the lowdown on the renting process! I can’t wait to try it when I go to Taiwan!

    Reply
  12. cathy
    cathy

    This wifi device is so much helpful and does the job really well. Not only that it’s cheap but it offers a fast connection. Though, you have to be careful not to break it. Otherwise, charge is really high. hehe I should definitely get one of these Marge when I go to Taiwan, especially now that Taiwan is visa free for Filipinos! Woooot! Xx

    Reply
  13. MICHAEL SORIANO
    MICHAEL SORIANO

    This is the first time I’ve heard about this device. Based on your story, this gadget is a very cool travel buddy. 🙂

    Reply
  14. Sandy N Vyjay
    Sandy N Vyjay

    Availability of network now has become so important while traveling that one cannot do without it. Carrying a portable wi-fi is a great way to ensure that you are always connected. I have a Wi-Fi that looks very similar to this one, but of course, it would be a different brand

    Reply
  15. Andi
    Andi

    Very nice alternative ah! I actually bought that similar Huawei device for Php 3750 for my travel use. Now, my problem is how to manage networks when I am in other countries. I need to compare the services of Klook vs getting a prepaid sim for the duration of my travel. Exciting exploration for a first-timer like me. Good thing you have this guide as an option for me. 🙂

    Reply
  16. Darlene
    Darlene

    How i wish it was available when i went backpacking last 2015! Would have saved me money and time as well. I’ll be sure to use one the next time I travel!

    Reply
  17. Hannah
    Hannah

    Where has this been all my life, something like this would make travelling so much better!

    Reply
  18. sophie
    sophie

    Dayum! this is so good! exactly what I was looking for! I hope this works perfectly for me for my next trips! Thanks for sharing! Cheers!

    Reply
  19. Aldrick Agpaoa
    Aldrick Agpaoa

    I need this WiFi service in my life right now. Sa Taiwan lang po ito available, ate Marge? Makes me want to book a flight to Taiwan tuloy! Hehehe! Kailan kaya magkakaroon ng ganito ka-cheap na Portable WiFi service dito sa Pilipinas?

    Reply
    • Marjorie Gavan
      Marjorie Gavan

      Nope Chiki, it’s also availabe in some parts of Asia. It’s also available in our country but if you are on postpaid already, you don’t really need to avail this. Also it’s only available in Boracay.

      Reply
  20. Oscar
    Oscar

    Hi, did you provide paymaya virtual card?

    Reply
      • Oscar
        Oscar

        Cool. Really helpful blogpost. One more question, does the card must have available balance?

        Reply
          • Oscar
            Oscar

            Hi, how much balance do you have in your paymaya virtual card? Thanks.

            Reply
            • Marjorie Gavan
              Marjorie Gavan

              Hello Oscar. To be honest, a little under 2 dollars.

              Reply

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