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Taiwan Travel

Klook – Cheap and Reliable WiFi Buddy for Travelers

Staying connected while traveling has become easier thanks to portable pocket WiFi. I first knew about it through the promotion of travel bloggers who received sponsorship from WiFi providers. I saw them toting the device during their travels and it helps them stay connected to their followers. So when I was planning my Taiwan trip I thought about renting a WiFi device because you know, blogger duties. My kuripot (thrifty) tendency was triggered when I saw the rate of the providers that these bloggers are promoting. One goes for PHP 390 (USD 7.73) per day, the other is PHP 300 (USD 5.95), also on a per day basis. It means that if I chose any of those two providers, the damage would be PHP 900 to 1,170 to cover my 3-day Taiwan trip. That’s a lot of money! Good thing a friend recommended a much cheaper option, so cheap I had doubts about its capability . But nope, this pocket WiFi is so good I just had to write a review. To those who have been waiting about this, here it is! A review of this cheap and reliable WiFi buddy for travelers, Klook.

But first, what is Klook?

Unlike the other WiFi providers that I know, Klook is first of all, a one-stop shop for booking travel experiences. They prepare itineraries that tourists can book through their website or mobile app. Pocket WiFi rental is just one of the services that they offer.

How much is the WiFi Rental?

So I went to their website to book their WiFi device. To my surprise Klook offers a much cheaper rate than their counterparts. The 4G WiFi rental is only PHP 89 (USD 1.77) per day. 89 pesos versus 300 pesos? There is no discussion here! I booked Klook and all in all I only paid PHP 267 (USD 5.30) for 3 days of use. After confirming my booking online, I received a voucher, which I printed and presented in a booth that can be found inside Taoyuan International Airport. But before I stir up a commotion, this is a discount/promo rate (the regular rate is striked out when I booked). Even so, when I compared the discounted rates of Klook with other providers, Klook still wins as the cheaper option. Note that I got the 89 pesos rate when I booked it last year. I just checked today and saw that it is now PHP 91 (USD 1.81); still cheap though! 

Where to pick up the device?

When you reach Taoyuan Airport, don’t bother looking for a Klook booth, there isn’t one. What you need to find is the Unite Traveler booth, that’s where you can pick up the device. It is opened from 5:30 a.m. to 1:00 a.m.

Despite the instruction on the voucher on where the stall is located I still had a hard time finding it so I asked the Information desk. See the photo below for a sketch map that they showed me. Yes the sketch is crappy but it does the job .

Claiming the device was easy breezy, just show your passport and printed voucher. You will also need to present your credit card (I provided my paymaya) as guarantee that you would return the device. In the event that you didn’t bring it back to Unite Traveler, they will charge it to your plastic.

You need to return everything after use and ensure that it’s in good condition if you don’t want to be charged. For neglect or missing device here’s what you need to settle according to certain conditions:

  • Loss or breakage of entire set: TWD 4,000 (PHP 6,557.75 – USD 130.05)
  • Loss, damage or breakage of WiFi device: TWD 3,000 (PHP 4,918.44 – USD 97.54)
  • Exterior scratches or damage: TWD 500 (PHP 819.91 – USD 16.26)
  • Loss or breakage of cover and box: TWD 300 (PHP 491.64 – USD 9.75)
  • Loss or breakage of cord set and plug: TWD 150 (PHP 246.07 – USD 4.88)

  So better take care of it honey.

Unboxing

Anyhoo, I was surprised to find that the device looks like the regular broadband device in my country because the other portable WiFi that I saw before looked more like a powerbank. It is kept inside this black case and it comes with a charger.

Here’s the specs:

  • Traffic flow limit: no limit
  • Max connected devices: 5
  • Max Using Span: 6-8 hours (connecting 1 device)
  • Weight: 75g
  • Size (mm): 96.8mm x 58mm x 12.8mm

How did it fare?

Very satisfactory. It’s lightweight, doesn’t take too much room in my small purse, and it could last for 6 hours before I had to charge it. If you travel with a powerbank then you can just easily juice it up and continue using it. As with the connection, I am quite impressed at how fast and reliable the Internet is. The only time it didn’t work well was when the train I was on entered an underground tunnel and it was only for several minutes. At one time I tethered 3 gadgets and I thought the connection would slow down; it didn’t.

For a device so small, it was able to deliver and I am very satisfied with. The only problem that I had was the fact that it doesn’t charge overnight. So I left it charging while I was sleeping but the next day, the battery was still low. But it charges perfectly when I connected it with my powerbank, then I can use it again with no trouble. Other than this weird thing, the device is okay.

Just to clarify, this is not a sponsored post. Like I mentioned, I paid for it. But I loved it so much, I thought I should share it. So if you are looking for a cheaper but reliable option for a WiFi provider I would only recommend one thing to you, and that is Klook.

 

 

 

 

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23 Comments

  • Reply
    Mj
    May 24, 2017 at 10:22 AM

    Hi Marj! Great review. Would just like to ask the exact amount for the security deposit? In your case, you presented your PayMaya., right? Hoping to get your response as I’m traveling to Taipei next month. 🙂

    • Reply
      Marjorie Gavan
      May 24, 2017 at 6:48 PM

      Hi MJ, I have forgotten about the cost of security deposit, it was written on the voucher, however, they didn’t ask me for a deposit and I am not sure why. It may not always be the case though so make sure to just prepare 1,000 to 2,000 pesos just in case they ask for it. Yes, I used my Paymaya card.

  • Reply
    Mayel
    May 19, 2017 at 11:13 AM

    Hello! Thank you for this informative review. I just have a question, did you provide any downpayment/deposit payment/security payment? I remember my friends who rented WiFi in Japan thru Klook got a problem with the security fee because according to them, it never stated in the page that Klook will be asking for a security fee for them to get the Pocket WiFi. Though I am also going to Taipei like you and not in Japan but I just want to make sure. Hoping for an immediate reply since I am fixing my itinerary and all for next month! Thank you~

    • Reply
      Marjorie Gavan
      May 19, 2017 at 1:56 PM

      Hello Mayel. It is in their contract to ask for security payment when you pick up the device. However, in my case, I wasn’t asked to pay for that. What I am not sure of is if this rule varies for different countries. I suggest to just prepare for the security payment. It will be returned to you anyway once you return the device.

  • Reply
    Suruchi
    May 14, 2017 at 6:17 AM

    The Device is so handy, cool and lightweight. It will actually fit into my purse and solve my connected problem during travels. I need to check for the same in India too. Thanks for sharing.

  • Reply
    Arlene
    April 20, 2017 at 4:01 AM

    Thanks for this info! I am arriving beyond 1am. Any suggestion on how can I get the rented device?

    • Reply
      Marjorie Gavan
      April 20, 2017 at 11:14 PM

      I believe it’s already written on the post Arlene

  • Reply
    Erica M Poyauan
    April 16, 2017 at 2:34 PM

    I’ve always seen Klook(‘s ads in my mail) but never really had the chance to try it. Good thing you posted your experience. I think it really has a much cheaper rate than other pocket wifi rentals and it’s good news 🙂 Thanks for giving the lowdown on the renting process! I can’t wait to try it when I go to Taiwan!

  • Reply
    cathy
    April 14, 2017 at 1:35 AM

    This wifi device is so much helpful and does the job really well. Not only that it’s cheap but it offers a fast connection. Though, you have to be careful not to break it. Otherwise, charge is really high. hehe I should definitely get one of these Marge when I go to Taiwan, especially now that Taiwan is visa free for Filipinos! Woooot! Xx

  • Reply
    MICHAEL SORIANO
    April 12, 2017 at 12:27 PM

    This is the first time I’ve heard about this device. Based on your story, this gadget is a very cool travel buddy. 🙂

  • Reply
    Sandy N Vyjay
    April 12, 2017 at 8:12 AM

    Availability of network now has become so important while traveling that one cannot do without it. Carrying a portable wi-fi is a great way to ensure that you are always connected. I have a Wi-Fi that looks very similar to this one, but of course, it would be a different brand

  • Reply
    Andi
    April 11, 2017 at 4:21 PM

    Very nice alternative ah! I actually bought that similar Huawei device for Php 3750 for my travel use. Now, my problem is how to manage networks when I am in other countries. I need to compare the services of Klook vs getting a prepaid sim for the duration of my travel. Exciting exploration for a first-timer like me. Good thing you have this guide as an option for me. 🙂

  • Reply
    Darlene
    April 11, 2017 at 11:28 AM

    How i wish it was available when i went backpacking last 2015! Would have saved me money and time as well. I’ll be sure to use one the next time I travel!

  • Reply
    Hannah
    April 11, 2017 at 9:09 AM

    Where has this been all my life, something like this would make travelling so much better!

  • Reply
    sophie
    April 11, 2017 at 7:22 AM

    Dayum! this is so good! exactly what I was looking for! I hope this works perfectly for me for my next trips! Thanks for sharing! Cheers!

  • Reply
    Aldrick Agpaoa
    April 11, 2017 at 1:41 AM

    I need this WiFi service in my life right now. Sa Taiwan lang po ito available, ate Marge? Makes me want to book a flight to Taiwan tuloy! Hehehe! Kailan kaya magkakaroon ng ganito ka-cheap na Portable WiFi service dito sa Pilipinas?

    • Reply
      Marjorie Gavan
      April 11, 2017 at 1:47 AM

      Nope Chiki, it’s also availabe in some parts of Asia. It’s also available in our country but if you are on postpaid already, you don’t really need to avail this. Also it’s only available in Boracay.

  • Reply
    Oscar
    March 6, 2017 at 2:43 AM

    Hi, did you provide paymaya virtual card?

    • Reply
      Marjorie Gavan
      March 6, 2017 at 2:20 PM

      Hi Oscar, yes, that’s exactly what I used.

      • Reply
        Oscar
        March 8, 2017 at 1:24 AM

        Cool. Really helpful blogpost. One more question, does the card must have available balance?

        • Reply
          Marjorie Gavan
          March 8, 2017 at 4:01 AM

          Yes

          • Oscar
            May 19, 2017 at 7:48 AM

            Hi, how much balance do you have in your paymaya virtual card? Thanks.

          • Marjorie Gavan
            May 19, 2017 at 1:58 PM

            Hello Oscar. To be honest, a little under 2 dollars.

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